Refund policy

Return & Replacement Policy

At AdzSpirit, we take pride in the design of our products. If you receive a damaged, defective, or incorrect item, we’re here to help.

πŸ” Eligibility for Returns / Replacements

We offer replacement or return support only in the following cases:

  • You received a damaged or defective product

  • You received an incorrect item

Requests must be raised within 5Β days of delivery.

❌ Non-Returnable Items

The following items are not eligible for return or exchange:

  • Products damaged due to misuse or improper handling

  • Items showing signs of wear, washing, or alteration

πŸ“Έ Return Request Process

To request a return or replacement:

  1. Email us at aditi.taregharkar@yahoo.com within 5 days of delivery

  2. Share your order number and clear images or videos of the issue

  3. Our team will review and respond within 2–3 business days

If approved, we will arrange a replacement or store credit, depending on product availability.

πŸ’° Refunds

  • Refunds are issued only if a replacement is not possible

  • Approved refunds are processed to the original payment method

  • Refund processing may take 7–10 business days

🚚 Return Shipping

In case of approved damage or error, return shipping will be arranged by AdzSpirit at no extra cost.

πŸ“Œ Important Notes

  • Slight color or design variations may occur due to screen settings or handcrafted processes and are not considered defects

  • AdzSpirit reserves the right to reject return requests that do not meet the policy criteria

πŸ“§ Need Help?

For any questions regarding returns or replacements, contact us at: aditi.taregharkar@yahoo.com

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